For
years, CRM companies have promised (to the sales organizations of their
customers) that increased sales will result from the implementation of
their systems. Yet, there is nothing intrinsically included in the CRM
that delivers increased sales, or makes revenue more predictable. Sales
managers have been told that having the ability to track the volume of
sales calls being made will amount to increased revenue. It has not. Over
and over again, sales organizations have purchased CRMs, only to do their
forecasting on spreadsheets.
Many
sales organizations utilize some semblance of a sales methodology, either
developed internally, or from a commercially-available provider. Most
of these methodologies do a good job of managing single sales opportunities
to closure. They leave the management of multiple sales opportunities,
in a territory, region or nation, to the sales organization. Enter spreadsheets.
Most CRMs have done very little to acknowledge/leverage the capabilities
of the sales methodology embraced by the average sales organization. Meanwhile,
sales and executive management of the organization are trying to determine
how many sales will actually close this period.
Finally,
every sales organization has rainmakers – performers that ring the
bell every year. These players tend to perform at an order of magnitude
above the rest of the pack. Their cost per million dollars of revenue
is lower. Their win rates are higher. Their margin per sale doubles and
triples the non-rainmakers.
Few
to no companies have figured out how to replicate their rainmakers. As
a result, they pay an unnecessarily high price per million in revenue
by simply hiring (and over hiring by an average of 20%) more sales people,
hoping the new players will produce – and sooner rather than later.
RainMaker
enables the selling organization to capture and digitally deploy what
the proven performers do well – across the entire team. What is
it worth to take an average performer and convert that individual to rainmaker
status?
What
is it worth to increase the overall performance levels of the non-rainmakers
by 5%, 10% or more? Over time, the RainMaker application provides statistics
to chart performance and locate areas for continued improvement.
Over
time, the RainMaker’s database becomes the repository, or source,
of the company’s sales knowledge.
CRMs
don’t do this. Sales Methodologies don’t either.
The
data being captured by RainMaker is unique and provides a completely different
way of achieving success in sales – success backed by numbers.